topic Re: Data sharing not available in Mobile Data

Data sharing not available

WasdaleWeasel — Mon, 02 Mar 2026 02:01:54 GMT

2026-03-02 01:55 Monthly roll over happened at midnight. Neither app nor website are available as they are being ‘improved’. Meanwhile, I need to distribute the shareable first 100GB of data on my unlimited plan to my other devices (before the data hungry device on the unlimited plan uses it all). How do I do this? Time critical issue.

Re: Data sharing not available

bristolian — Mon, 02 Mar 2026 08:26:16 GMT

Data sharing should be available now

Re: Data sharing not available

WasdaleWeasel — Mon, 02 Mar 2026 08:50:12 GMT

It is indeed, but it wasn’t when the shareable 100GB started to be used, which was my issue. The outage took so long that a chunk of data wasn’t available to share. EE dont appear very good at outage management.

Re: Data sharing not available

Chris_S — Mon, 02 Mar 2026 11:31:07 GMT

Hi @WasdaleWeasel

I'm very sorry to hear that you've been affected by our routine maintenance.

We tend to maintain and improve our service at times when customers are least affected.

I'm glad to hear that you're now able to data gift again.

I'm sorry about the inconvenience.

Chris S