topic Re: Mobile data in Mobile Data

Mobile data

ElaineCalderhea — Sat, 07 Feb 2026 13:29:25 GMT

I have an EE sim card in my 4g antenna outside - it has stopped working, I have unlimited data but when I look on the useage it says "stacked" what does that mean? also it says I have 0 date left

Re: Mobile data

Northerner — Sat, 07 Feb 2026 14:58:56 GMT

Hi @ElaineCalderhea

Is it PAYG and a data only SIM. There is no such tariff as unlimited as this is normally 600GB if you read your terms and conditions.

Stacked means there are two active data bundles I believe.

Thanks

Re: Mobile data

ElaineCalderhea — Sat, 07 Feb 2026 15:01:38 GMT

Hi there Northerner

No, its pay monthly and I do not think it is a data only - I have not used any data on it though and it is still saying I have 0 data left. I only have one data bundle.

Re: Mobile data

Northerner — Sat, 07 Feb 2026 15:08:27 GMT

Hi @ElaineCalderhea

Have you recently upgraded?

Tried restarting the device.

Thanks

Re: Mobile data

ElaineCalderhea — Sat, 07 Feb 2026 15:10:43 GMT

No but its out of contract, has been for a while - yep, tried that just won't work - I am guessing I will need to get someone to look at it as I don't fancy jumping on the roof of my house to find out 🙂 The antenna has maybe moved - I just thought I would find out if it was the sim first but trying to get customer advisor is a bit hard.

Re: Mobile data

XRaySpeX — Sat, 07 Feb 2026 15:43:27 GMT

What does texting AL to 150 from your no. fully report verbatim (it is free)?