LupusLooney — Tue, 18 Nov 2025 10:12:03 GMT

Me too. I've swapped to an Esim because I thought it was the card but no. It's driving me bonkers. It's been happening for about 3 weeks and I have a Samsung S23 5g.

Re:

Peter_W — Tue, 18 Nov 2025 12:26:08 GMT

Welcome to the Community, @LupusLooney.

If these issues seem to be happening around a particular location, I'd recommend checking out the network status checker page @Christopher_G shared in his post above.

This will highlight if we have any known issues in your area, and if needs be you can submit a problem report to our network team, too.

Otherwise, it's worth checking to see if other EE users in the area are struggling in a similar way.

If this is unique to you it's likely to be an issue with the device itself, so I would recommend checking that your software is up to date, and also taking a look at our device help pages for the S23 too!

Peter

topic in Mobile Data

Re: