EE an Apple Watch Ultra2

Jasonpinder1203 — Sun, 30 Nov 2025 23:08:31 GMT

Been trying for over three weeks to get a EE data plan working on my Apple Watch.
Spoken to customer services over five times and still not resolved.
Keep getting a 031 error code every time.
apparently it’s setup at EEs end but absolutely no way can I get it working.

Re: EE an Apple Watch Ultra2

Linzi_H — Mon, 01 Dec 2025 09:57:34 GMT

Hi @Jasonpinder1203

Welcome to the Community.

I appreciate how frustrating it will be having to ring so many times to try and get your Apple Watch plan set up successfully.
If you have an open complaint, I would expect the team to follow this up until things are working as expected.

If you don't have an open complaint though, I would suggest you Fill out our complaints form, and a dedicated member of the team will get in touch with you directly. They'll be able to review everything that's happened so far and ensure this is resolved.

Linzi

topic EE an Apple Watch Ultra2 in Mobile Data

EE an Apple Watch Ultra2

Re: EE an Apple Watch Ultra2