topic 5g connection in Mobile Data

5g connection

Stu867 — Mon, 10 Nov 2025 18:56:31 GMT

My iPhone 14 all of a sudden won’t connect to iMessage what’s app Facebook etc although the 5g icon is visible, I’ve done all the usual restart stuff etc and nothing helped. Anything would be greatly appreciated

Re: 5g connection

Northerner — Mon, 10 Nov 2025 19:17:22 GMT

Hi @Stu867

Did you get the phone from EE.
Have you tried restarting your device.
Are you on EE PAYG or pay monthly contract.

Thanks

Re: 5g connection

XRaySpeX — Mon, 10 Nov 2025 19:26:33 GMT

@Stu867 : It could be Switching Content Lock OFF or ON . It is switched on on new & upgraded contracts & seems to affect adult & social sites. If just switching it OFF doesn't help, try switching it to STRICT, reboot your device and then switching it to OFF. That is seeming to do the trick.

Re: 5g connection

bristolian — Mon, 10 Nov 2025 23:06:12 GMT

If the advice thus far fails to resolve, can you be more specific about what "all the usual restart stuff etc" actually includes?

What's usual for one person may not be for someone else!