topic Re: Camra app in Mobile Data

Camra app

Martin5101 — Fri, 29 Aug 2025 15:39:17 GMT

Does anyone else have problems using the CAMRA app on 4G or 5G signals? mine works fine when I'm at home on wifi.

Matt_124 — Fri, 29 Aug 2025 15:48:16 GMT

It may be the Content Lock, for which you can find instructions on how to manage this here: https://ee.co.uk/help/security/staying-safe-online/switching-content-lock-on-or-off

If you are on Pay Monthly it defaults to Moderate (13+), so try to switch it to Off (18+).

You may need to restart your device for the changes to take effect.

Martin5101 — Fri, 29 Aug 2025 16:22:52 GMT

Thank you for the swift response. I had changed my content to 18+ just hadn't turned off and on again. Now I have it works so thanks again.

Matt_124 — Fri, 29 Aug 2025 18:09:43 GMT

Glad to be able to help🙂

Have a great weekend!