topic Re: I need to make a data gift urgently on my app but it won’t let me in Mobile Data

I need to make a data gift urgently on my app but it won’t let me

Office33421 — Thu, 19 Jun 2025 17:08:39 GMT

Re: I need to make a data gift urgently on my app but it won’t let me

Office33421 — Thu, 19 Jun 2025 16:01:43 GMT

I am unable to gift data to my wife and she needs data asap I have the same issue as above on the App

Re: I need to make a data gift urgently on my app but it won’t let me

Chris_B — Thu, 19 Jun 2025 19:56:48 GMT

@Office33421 exactly what is happening when you try and gift data ? Have have you tried via your online account?

Re: I need to make a data gift urgently on my app but it won’t let me

Office33421 — Thu, 19 Jun 2025 20:02:11 GMT

Thank you for reply
The bar stays grey on my app when I try and select someone to gift to
I will try online now
Nigel

Sent from the all-new AOL app for iOS

Re: I need to make a data gift urgently on my app but it won’t let me

Office33421 — Thu, 19 Jun 2025 20:37:50 GMT

I have tried online too and unable to gift there too I guess I need to phone 150 in the morning?

Re: I need to make a data gift urgently on my app but it won’t let me

Rach_H — Fri, 20 Jun 2025 07:35:00 GMT

Hi @Office33421,

Welcome to the Community!

I'm sorry to hear about the problems that you're having giting data. Have you been able to get this sorted now?

Rach

Re: I need to make a data gift urgently on my app but it won’t let me

Office33421 — Fri, 20 Jun 2025 10:48:11 GMT

Dear Rachel
An EE guide has helped me to gift data to Mrs Evans and the tech team are working on issues relating to not being able to gift data through the app
Thank you
Nigel

Sent from the all-new AOL app for iOS

Re: I need to make a data gift urgently on my app but it won’t let me

Rach_H — Fri, 20 Jun 2025 12:44:50 GMT

That's great to hear @Office33421. Thanks for letting us know 🙂

Rach