topic Re: Gifted Data Speed Query in Mobile Data

Gifted Data Speed Query

Carole64 — Sat, 17 May 2025 14:46:19 GMT

Can anyone please advise - I have an allowance of 100gb data which I share with 2 family members whose lines are on my account. The two family members only have about 1.5gb of data and rely on me to share mine every month. I have just checked to see if they are ok for data and they are still using the data I gifted but it says "using stay connected data" - from what I can tell it looks like this data will run on a much slower speed. Is this correct?

Re: Gifted Data Speed Query

XRaySpeX — Sat, 17 May 2025 15:30:13 GMT

Stay Connected data runs at 0.5 Meg speed but if they are still using your gifted data they should be running at their full speed.

Are they in UK?

Re: Gifted Data Speed Query

Carole64 — Sat, 17 May 2025 15:16:45 GMT

So should the gifted data actually be showing as stay connected data?

Re: Gifted Data Speed Query

XRaySpeX — Sat, 17 May 2025 15:30:31 GMT

Are they in UK?

Re: Gifted Data Speed Query

Carole64 — Sat, 17 May 2025 16:00:27 GMT

Yes

Re: Gifted Data Speed Query

XRaySpeX — Sat, 17 May 2025 16:35:23 GMT

Then, no!

Did they receive a text to inform them that they are having data added?

Re: Gifted Data Speed Query

Carole64 — Sun, 18 May 2025 09:45:33 GMT

Yes they both gets texts when I gift their data each month

Re: Gifted Data Speed Query

Ali_A — Sun, 18 May 2025 13:04:20 GMT

@Carole64

Are they finding their speed restricted, or is it only showing on the app?

Ali