topic ftp only working with vpn on ee in Mobile Data

ftp only working with vpn on ee

rachel1223 — Sun, 27 Apr 2025 17:23:10 GMT

Hello

I have an frp server with a shared folder On ee data I can only access it through a vpn with other mobile carrier it works fine Why are ee blocking ftp?

Re: ftp only working with vpn on ee

Matt_124 — Sun, 27 Apr 2025 18:06:22 GMT

What kind of device are you using your EE SIM in?

Re: ftp only working with vpn on ee

rachel1223 — Sun, 27 Apr 2025 20:13:47 GMT

samsung s23+

Re: ftp only working with vpn on ee

rachel1223 — Sun, 27 Apr 2025 20:14:21 GMT

works ok with 3 mobile sim

Re: ftp only working with vpn on ee

XRaySpeX — Sun, 27 Apr 2025 20:50:43 GMT

Where is this FTP server? On your own LAN or remote?

Re: ftp only working with vpn on ee

rachel1223 — Sun, 27 Apr 2025 23:08:36 GMT

pc server on own lan

Re: ftp only working with vpn on ee

XRaySpeX — Mon, 28 Apr 2025 00:53:24 GMT

What router's controlling your LAN?

Re: ftp only working with vpn on ee

rachel1223 — Mon, 28 Apr 2025 08:02:51 GMT

now tv

Re: ftp only working with vpn on ee

rachel1223 — Mon, 28 Apr 2025 10:43:00 GMT

interesting working ok using SPUSU payg sim I assumed using ee !!

Re: ftp only working with vpn on ee

Schockwave — Mon, 28 Apr 2025 10:49:50 GMT

@rachel1223 , the router is not your TV, please give us the name of your router as asked above.

Why do you not want to use VPN? It is safer than not using it, if it works with VPN, what is your problem?

Re: ftp only working with vpn on ee

rachel1223 — Mon, 28 Apr 2025 11:23:52 GMT

!! As I said my router is by NOW TV infact a now tv hub 2 to be precise I believe they are rebadged sky routers.

I have to pay for VPN I use nord Do you know of a free provider then?

This is an EE mobile issue.

Re: ftp only working with vpn on ee

rachel1223 — Mon, 28 Apr 2025 11:26:03 GMT

Also vpn slows the connection down quite a bit

Re: ftp only working with vpn on ee

Schockwave — Mon, 28 Apr 2025 11:35:11 GMT

@rachel1223 , I have EE cyber security and it does not slow down my connection at all. Not sure whether you can get it, just go into the App and look for it, certainly very reasonable, is always on, unless you turn it off via the App which you then download.

Re: ftp only working with vpn on ee

Matt_124 — Mon, 28 Apr 2025 12:04:48 GMT

I don't believe EE Cyber Security is a true VPN, it just uses a VPN Profile in order to be able to block sites with Safe Web on an iPhone due to the locked down nature of iOS.

For example on my S24 Ultra, safe web browsing is enabled through EE Cyber Security but does not appear as or use a VPN configuration.

Re: ftp only working with vpn on ee

rachel1223 — Mon, 28 Apr 2025 12:14:41 GMT

agreed not a vpn like nord

I still don't see why ee are blocking ftp to port 21 I am using no ip ddns to get there but as I said other providers are fine with it including SPUSU that use EE network

Re: ftp only working with vpn on ee

XRaySpeX — Mon, 28 Apr 2025 13:13:22 GMT

NOW BB is a BB ISP powered by Sky, separate from or on top of their TV offerings.

Re: ftp only working with vpn on ee

Matt_124 — Mon, 28 Apr 2025 13:15:03 GMT

Try changing your Access Point Name settings on your Samsung to use IPv4 for the APN Protocol. Under Connections > Mobile networks > Access Point Names.

Create a new APN Profile, copying the details from the default "internet" and just changing the "APN Protocol" setting to IPv4 instead of IPv4/IPv6.

You can also find a guide on the APN Settings here in case you get stuck: https://community.ee.co.uk/t5/Mobile-Data/EE-APN-Settings-Where-to-find-them/td-p/1145404

Re: ftp only working with vpn on ee

rachel1223 — Mon, 28 Apr 2025 14:42:05 GMT

Yes that's fixed it IPv4 only in a new APN

Re: ftp only working with vpn on ee

Junction10 — Sun, 31 Aug 2025 12:38:16 GMT

I'm on an iPhone so I'm unable to change the APN settings.. but I'm having the same trouble.. I can't connect to any of the FTP sites I need to when tethering. Tried the same servers on my wife's THREE account and it connects to the FTP server fine.. This is a really annoying issue.

Re: ftp only working with vpn on ee

Christopher_G — Thu, 04 Sep 2025 16:14:38 GMT

Hi @Junction10

I can only suggest speaking with our technical support team to see if they can look into this further.

Keep us updated with what happens please.

Thanks

Chris