topic DATA NOT RENEWING in Mobile Data

DATA NOT RENEWING

HARRIET-GILL — Sun, 02 Mar 2025 09:45:04 GMT

HI, MY DATA RENEWS ON THE 2ND OF THE MONTH BUT ITS THE 2ND TODAY AND ITS STILL SAYING THERES NO DATA ON MY ACCOUNT, ITS ALSO NOT LETTING MY=E SEE MY MARCH BILL, I TRIED TEXTING 150 BUT THATS ONLY SHOWING A BILL FOR 10/02 AND SAYS MY NEXT BILL WILL BE PRODUCED 10/04. IM NOT SURE IF ITS AN ISSUE ON EE'S SIDE OR MY SIDE. I DID PURCHASE A DATA ADD ON LAST MONTH AS I MOVED HOUSE AND RAN OUT OF DATA AND CANCELLED IT AS IT SHOWED UP AS A REOCCURING THING

Re: DATA NOT RENEWING

XRaySpeX — Sun, 02 Mar 2025 10:27:24 GMT

If your bill is produced on the 10th then your allowances will also renew on the 10th.

Re: DATA NOT RENEWING

Northerner — Sun, 02 Mar 2025 11:44:07 GMT

Hi @HARRIET-GILL

Try restarting your device.

Thanks