Why does my contract say 60gb but I only get 30gb a month

Annoyed561 — Thu, 20 Feb 2025 20:24:29 GMT

I never had an issue with data before, my plan gives me 6gb a month, that's plenty. Since the new year, however, I've been running out and I have checked online and now I only have an allowance of 30gb and have no idea why and since EE don't have a chat or email service its nearly impossible to actually speak to someone about I need the communities help. Does anyone have any ideas

Re: Why does my contract say 60gb but I only get 30gb a month

Chris_B — Thu, 20 Feb 2025 20:32:46 GMT

@Annoyed561 EE do have live chat and it’s available via the EE app under help. You also need to be a contract customer to use live chat.

Emails are too slow to deal with customer issues.

What does texting AL to 150 report back.

topic Re: Why does my contract say 60gb but I only get 30gb a month in Mobile Data

Why does my contract say 60gb but I only get 30gb a month

Re: Why does my contract say 60gb but I only get 30gb a month