topic Re: Message stating Mobile data won't auto connect in Mobile Data

Message stating Mobile data won't auto connect

GNS1 — Wed, 12 Feb 2025 12:42:12 GMT

Re: Message stating Mobile data won't auto connect

Schockwave — Wed, 12 Feb 2025 13:39:15 GMT

Hello @GNS1 ,

Welcome to the community,

Need more information in order to help.

Re: Message stating Mobile data won't auto connect

GNS1 — Wed, 12 Feb 2025 13:45:41 GMT

Sony Experia 10 VI is showing the message of mobile data won't auto connect.How do I fix this

Re: Message stating Mobile data won't auto connect

Schockwave — Wed, 12 Feb 2025 13:50:55 GMT

@GNS1 , have you tried rebooting your phone?Have you made sure that you have data enabled insettings?

Re: Message stating Mobile data won't auto connect

bristolian — Wed, 12 Feb 2025 13:54:40 GMT

Have you been able to use mobile data on this phone previously? Does the phone show coverage indicators, and are you able to make & receive calls?

Re: Message stating Mobile data won't auto connect

GNS1 — Wed, 12 Feb 2025 14:11:22 GMT

Have been able to use Mobile data on this phone until today and are still able to make and receive calls

Re: Message stating Mobile data won't auto connect

bristolian — Wed, 12 Feb 2025 14:52:55 GMT

The only logical conclusion is therefore either a network fault in your locality, or a lack of data allowance. The latter can be checked by texting BALANCE to 150.

The former - use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker

Re: Message stating Mobile data won't auto connect

GNS1 — Wed, 12 Feb 2025 17:36:48 GMT

Thanks for everyone's feedback, I've done a complete reboot and all seems to be working,at present 🤞

Re: Message stating Mobile data won't auto connect

Katie_B — Wed, 12 Feb 2025 18:05:26 GMT

Thanks so much for coming back and letting us know @GNS1.

Katie