topic Re: QR code provider qrfy website blocked in Mobile Data

QR code provider qrfy website blocked

Kamik — Wed, 29 Jan 2025 13:46:10 GMT

Hi,

I NEED HELP URGENTLY PLEASE

there is a QR code website that I use for work and I have the same issue that only EE has started blocking access to it since yesterday. It really is effecting my company severely since you guys are the biggest providers. The company is called QRFY and the server that EE blocks is qrft.io it is not a scam website and they are a very good company for qr codes. Please help me resolve this

Re: QR code provider qrfy website blocked

Kamik — Fri, 24 Jan 2025 17:12:06 GMT

Hi,

Re: QR code provider qrfy website blocked

XRaySpeX — Fri, 24 Jan 2025 17:23:58 GMT

What's the URL of this site?

Re: QR code provider qrfy website blocked

Christopher_G — Fri, 24 Jan 2025 18:00:22 GMT

Hi @Kamik

Is there a another website domain that offers the same service through the same company? Like '.com', '.co.uk' or '.org'. The website you posted comes up as 'not secure' on a couple of different devices that I'm using.

Chris

Re: QR code provider qrfy website blocked

Kamik — Fri, 24 Jan 2025 18:25:45 GMT

Hi, so the main conpany is qrfy.com but their qr system is qrfy.io

Re: QR code provider qrfy website blocked

Kamik — Fri, 24 Jan 2025 18:26:43 GMT

The main url of the company is qrfy.com but their qr code system subsidiary is qrfy.io

Re: QR code provider qrfy website blocked

Chris_B — Fri, 24 Jan 2025 20:49:08 GMT

@Kamik I get this when I go to qrfy.io

Re: QR code provider qrfy website blocked

Kamik — Sat, 25 Jan 2025 02:08:47 GMT

If you dont use EE network it works

Re: QR code provider qrfy website blocked

Kamik — Sat, 25 Jan 2025 02:09:31 GMT

It works on every network but EE, please I need to resolve this

Re: QR code provider qrfy website blocked

Lesley_W — Sat, 25 Jan 2025 11:49:15 GMT

Thanks for confirming that @Kamik

I am looking into this and will let you know when I have an update.

Lesley

Re: QR code provider qrfy website blocked

Kamik — Sat, 25 Jan 2025 15:03:12 GMT

Hi Lesley, I really appreciate this and thanks alot in advance. My entire company in the UK runs through this website and I would really appreciate it if you can help me. Thank you

Re: QR code provider qrfy website blocked

Kamik — Mon, 27 Jan 2025 09:35:06 GMT

Hi Lesley, do you have any updates with regards to this problem by any chance?

Re: QR code provider qrfy website blocked

Matt_Pollard — Mon, 27 Jan 2025 11:03:11 GMT

I am also having this issue, we use QRFY for our QR codes to manage food nutrition/allergens websites for our customers to scan and these have now been blocked this weekend causing many problems

qrfy.io and qrfy.com are not scam websites.

Re: QR code provider qrfy website blocked

Kamik — Mon, 27 Jan 2025 11:33:12 GMT

I have tried contacting EE many times however they are not useful at all. Not sure how we can resolve this

Re: QR code provider qrfy website blocked

Peter_W — Mon, 27 Jan 2025 13:43:57 GMT

Hi again @Kamik.

We have chased this again with the relevant teams, so rest assured we'll let you know as soon as we have an update.

Peter

Re: QR code provider qrfy website blocked

Kamik — Mon, 27 Jan 2025 23:11:38 GMT

Hi,

this is severely effecting mine and other people businesses. How can we speed up this process?

Re: QR code provider qrfy website blocked

holme — Wed, 29 Jan 2025 08:07:26 GMT

Hello Peter,

I really need your help.

I am also experiencing the same issue which remains unresolved and is having a significant impact on my business operations. The domains qrfy.com and qrfy.io, which are essential components of the QR code software we use, are currently being blocked on EE's network. These domains are integral to the content my customers access via QR codes, and this block is preventing them from reaching critical resources.

Details:

Blocked Domains: qrfy.com and qrfy.io
Usage: These domains are associated with a reputable QR code platform (qrfy.com) used for creating and managing QR code content.
Impact: My customers are unable to scan or access the content linked to these QR codes, causing frustration and disruption.

Request:

Please escalate this matter to the appropriate technical or network team for review.
Is it possible to investigate why these domains are blocked and a re-evaluation of their status?
If necessary, please whitelist qrfy.com and qrfy.io after confirming their legitimacy.

Supporting Information:

These domains are operated by a legitimate software provider - QRFY.com, and I am happy to provide any additional documentation required to prove their credibility. Blocking these domains is not only affecting my business but could also hinder other businesses relying on the same platform.

I would greatly appreciate timely feedback on the steps being taken to resolve this issue as it is giving my business a serious challenge right now.

Please let me know if any further details or actions are required from my side.

Looking forward to your assistance.

Best regards,

Re: QR code provider qrfy website blocked

Kamik — Tue, 28 Jan 2025 11:58:45 GMT

Thank you William for also addressing this issue. @Peter_W @Lesley_W Can you guys please give us an uodate or at least connect us with the relevant team. EE is the only company that is causing this issue and your software has blocked access to these domains for no reason whatsoever. We need this issue resolved today as I am starting to loose clients

Re: QR code provider qrfy website blocked

ReTrend — Tue, 28 Jan 2025 15:15:11 GMT

Hi EE Team,

I’m experiencing an issue where a QR code I need to use through a website (qrfy) isn’t working properly. The company involved mentioned that this may be related to an EE network issue and recommended that I post here to raise awareness.

EE is marking the domains qrfy.com and qrfy.io as malicious .

It affecting me as a customer and a direct effect on my business, so I’d appreciate it if you could look into it and provide an update on any potential resolutions.

If you need additional details about the situation, please let me know.

Thank you for your support!

Best regards,
Daley

Re: QR code provider qrfy website blocked

Matt_Pollard — Wed, 29 Jan 2025 10:47:18 GMT

this is still an issue and I cannot access my qr codes

Sent from my iPhone