topic Re: Data in Mobile Data

Data

Chloeb544 — Sat, 28 Dec 2024 06:35:15 GMT

For the last 3 days my data hasn’t been working whilst I’m out and can’t access nothing until I connect to wifi at home is there anyway you can help me?

Re: Data

Northerner — Sat, 28 Dec 2024 09:01:17 GMT

Hi @Chloeb544

Are you on EE PAYG or pay monthly contract.
Are you in the UK.
Have you tried restarting your device.

Thanks

Re: Data

Chloeb544 — Sat, 28 Dec 2024 09:13:48 GMT

Hi I’m a monthly phone bill and is in the uk and have restarted my phone 4 times and isn’t working

Re: Data

Lesley_W — Sat, 28 Dec 2024 11:52:10 GMT

Hi @Chloeb544

Welcome to our community.

When you try and access data, is it showing any signal?

Do calls and texts work ok?

Lesley