topic Re: Changing plan on pay monthly in Mobile Data

Changing plan on pay monthly

Cori21 — Mon, 05 Feb 2024 19:33:07 GMT

Is it possible to change a pay monthly plan to a lower one. I'm paying £35 for 40GB but that amount is not needed. Can I reduce it to a cheaper plan or can it only be increased?

Re: Changing plan on pay monthly

bristolian — Mon, 05 Feb 2024 19:52:00 GMT

Contractually you agreed to your agreed monthly payment for at least the duration of your minimum term. You may increase but not reduce.

Re: Changing plan on pay monthly

Profile closed — Mon, 05 Feb 2024 21:32:59 GMT

@bristolian

I've got Unlimited Data, Texts, Calls.

However it will let me change to a lower price of minus £11 with only 2GB Data and Unlimited Calls and Texts.

Not sure if that's correct

Re: Changing plan on pay monthly

Christopher_G — Tue, 06 Feb 2024 08:06:49 GMT

Hi @Profile closed

Was it an upgrade (renewal)?

Chris

Re: Changing plan on pay monthly

Profile closed — Tue, 06 Feb 2024 11:46:15 GMT

Hello

I changed Tarriff in November last year so I could get Unlimited Data. However it will let me change it to a different one but cheaper. I'm not due an upgrade on my account for the Tarriff. If I want a new device I've got to pay it off.

Re: Changing plan on pay monthly

Christopher_G — Tue, 06 Feb 2024 11:57:22 GMT

That's really strange, @Profile closed. You shouldn't be able to change to a lower plan whilst in your minimum term.

Chris

Re: Changing plan on pay monthly

Coz21 — Tue, 06 Feb 2024 22:05:48 GMT

It's a SIM only contract. It started 2018 and ended 2019. Could anyone please tell me the options for SIM only plans, as I can't find anything online. Eg. 10GB, 20GB data.

Thanks.

Re: Changing plan on pay monthly

James_B — Wed, 07 Feb 2024 10:26:33 GMT

Hi @Coz21,

If you log in to your EE account and follow the upgrades option, you can view the current range of SIM plans available to you.

Thanks

James

Re: Changing plan on pay monthly

Glitteringuls — Sun, 22 Dec 2024 05:26:34 GMT

Been with EE for 3years, 1 year more than I planned and I wish to lower my monthly plan

Re: Changing plan on pay monthly

Chris_S — Sun, 22 Dec 2024 10:35:44 GMT

Hiya @Glitteringuls If you're out of contract, you can change your plan via your My EE account

If you'd prefer to speak to a guide to see what options are available, you'd just need to dial 150 from and EE phone, or 07953 966 150 from any other phone, then select options 1, 4 then 1 again.

Chris S

Re: Changing plan on pay monthly

Glitteringuls — Sun, 22 Dec 2024 14:50:37 GMT

Hi
Can I call 150 free from abroad ?

Re: Changing plan on pay monthly

Christopher_G — Sun, 22 Dec 2024 15:17:02 GMT

Hi @Glitteringuls

It's free to call 150 when you're in the EU, and included within your allowances if you have an add-on.

Contacting us from abroad | Roaming | EE

Chris

Re: Changing plan on pay monthly

Biff0513 — Tue, 04 Feb 2025 22:12:38 GMT

That price is a bit high. U can unlimited full works for £27 which includes eu roaming priority in busy areas and gift to family and friends.

Re: Changing plan on pay monthly

Chris_B — Wed, 05 Feb 2025 08:31:15 GMT

@Biff0513 this thread is from 12 months ago. And I believe full works at £27 is only available if you’ve got EE broadband.