topic 150 not accepting texts in Mobile Data

150 not accepting texts

Welsop04 — Fri, 20 Dec 2024 09:18:17 GMT

Hello,

I have been sent a message from 150 stating I can boost my data or minutes for free but when I send BOOST DATA or BOOST MINS back, the message doesn't send.

Is there a way to fix this? Thanks

Re: 150 not accepting texts

Leanne_T — Fri, 20 Dec 2024 11:33:19 GMT

Hi @Welsop04

Thanks for posting on the community.

Can you send texts to all other numbers?

Could you try sending a new text message to 150 with the option you would like, does this work for you?

Thanks 🙂

Leanne.

Re: 150 not accepting texts

GM3YEH — Fri, 10 Jan 2025 10:23:12 GMT

Same problem here. I lost my last boost because of it and I now can’t claim my next boost. Reported problem on 150 and was told tech support would phone back. No callback yet.

Barry.

Re: 150 not accepting texts

Linzi_H — Fri, 10 Jan 2025 13:25:10 GMT

Hi @GM3YEH

Thanks for reporting this to our team directly. If you haven't heard anything back, I would suggest calling again and asking for an update.

Linzi