https://community.ee.co.uk/t5/Mobile-Data/No-data/m-p/1481516#M158564 <P>My data plan was supposed to have increased but it says i have nothing left of my original 2gb so can't use my phone off wifi. I see some users have a similar issue, how do i fix this please? TIA</P> Wed, 04 Dec 2024 16:25:25 GMT Thompson_carole 2024-12-04T16:25:25Z https://community.ee.co.uk/t5/Mobile-Data/No-data/m-p/1481516#M158564 <P>My data plan was supposed to have increased but it says i have nothing left of my original 2gb so can't use my phone off wifi. I see some users have a similar issue, how do i fix this please? TIA</P> Wed, 04 Dec 2024 16:25:25 GMT https://community.ee.co.uk/t5/Mobile-Data/No-data/m-p/1481516#M158564 Thompson_carole 2024-12-04T16:25:25Z https://community.ee.co.uk/t5/Mobile-Data/No-data/m-p/1481751#M158570 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4631067">@Thompson_carole</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Do you have a pay monthly contract SIM or is on pay as you go?</P> <P>If it is pay monthly, did you upgrade the plan with a new contract or change it to a higher one during your current contract?</P> <P>Michael</P> Thu, 05 Dec 2024 08:56:17 GMT https://community.ee.co.uk/t5/Mobile-Data/No-data/m-p/1481751#M158570 Michael_D 2024-12-05T08:56:17Z