topic Data gifting in Mobile Data

Data gifting

carlgarside — Sun, 01 Dec 2024 21:47:55 GMT

Can’t gift data now for a week !! Saying come back later it’s driving us 4 potty

Re: Data gifting

Chris_B — Mon, 02 Dec 2024 08:31:28 GMT

@carlgarside Is that via the EE app or via your online account or both ? have you tried calling customer support and reporting this ?

Re: Data gifting

GDJ — Mon, 02 Dec 2024 11:14:23 GMT

Just spoken to EE, turns out the system does not like it it when a number is completely out of data...

They added data to the number "manually" on their end and I checked online and I was able to use gifting again for the other numbers.

Hope that helps...

Re: Data gifting

Lukasz2408 — Sat, 07 Dec 2024 20:21:58 GMT

Hi, so every time you have 0 data on your account you cannot be gifted data from your other account and you have to call ee so they can do it manually? Madness!

Re: Data gifting

Robert139 — Wed, 11 Dec 2024 17:20:29 GMT

This is insane.