topic Re: The date is not working on my phone in Mobile Data

The date is not working on my phone

Nicusor704 — Wed, 23 Oct 2024 20:13:48 GMT

Re: The date is not working on my phone

Michael_D — Thu, 24 Oct 2024 08:58:31 GMT

Hi @Nicusor704

Thanks for coming to the community.

Can you give a bit more information on what is happening?

Is it the data connection on your phone that is not working, or is the date incorrect?

Michael

Re: The date is not working on my phone

Nicusor704 — Wed, 30 Oct 2024 17:56:43 GMT

My phone is Honor, it is dual SIM and before the data worked ok but after that I also used the other SIM card with the date and after using the other card the data on the EE SIM card didn't work anymore

Re: The date is not working on my phone

Peter_W — Thu, 31 Oct 2024 08:23:21 GMT

Thanks for explaining there @Nicusor704.

Are you still using another network SIM alongside your EE one at the moment, or just the EE one?

It sounds like the phone's internet settings may be linked to one of the other networks you were using, so I would definitely check this.

These settings are called 'Access Point Names' or APNs, and Honor have a guide on how you can find and reset these that's worth checking out.

Peter