https://community.ee.co.uk/t5/Mobile-Data/Mobile-data-isn-t-working-and-can-t-see-account-details-when/m-p/1463441#M158130 <P>For the last two days now I haven't had any data signal (I'm getting the 5G with the '!') . When logging into my EE my details of my plan can't be retrieved. I'm confident that I'm not out of data as I track it on my phone.</P><P>I recently received a text to say I've been rolled onto a new SIM only plan - assume this may have caused an issue.&nbsp;</P><P>Any ideas?</P> Tue, 22 Oct 2024 22:51:33 GMT jneale14 2024-10-22T22:51:33Z https://community.ee.co.uk/t5/Mobile-Data/Mobile-data-isn-t-working-and-can-t-see-account-details-when/m-p/1463441#M158130 <P>For the last two days now I haven't had any data signal (I'm getting the 5G with the '!') . When logging into my EE my details of my plan can't be retrieved. I'm confident that I'm not out of data as I track it on my phone.</P><P>I recently received a text to say I've been rolled onto a new SIM only plan - assume this may have caused an issue.&nbsp;</P><P>Any ideas?</P> Tue, 22 Oct 2024 22:51:33 GMT https://community.ee.co.uk/t5/Mobile-Data/Mobile-data-isn-t-working-and-can-t-see-account-details-when/m-p/1463441#M158130 jneale14 2024-10-22T22:51:33Z https://community.ee.co.uk/t5/Mobile-Data/Mobile-data-isn-t-working-and-can-t-see-account-details-when/m-p/1463506#M158133 <P>Text BALANCE to 150, what do you get by response?</P> <P>Is mobile data enabled on your phone? Toggle it if so, enable it if not.</P> <P>Can you make &amp; receive calls?</P> Wed, 23 Oct 2024 07:40:09 GMT https://community.ee.co.uk/t5/Mobile-Data/Mobile-data-isn-t-working-and-can-t-see-account-details-when/m-p/1463506#M158133 bristolian 2024-10-23T07:40:09Z