topic Re: limited URL access using EE in Mobile Data

limited URL access using EE

cdadelacy — Tue, 01 Oct 2024 22:33:10 GMT

I have a Data only sim used in a router. Has anyone encountered not been able to access certain websites using EE? I can't access my online banking, torrent sites and the list goes on. Is this a common problem?

Re: limited URL access using EE

Peter_W — Wed, 02 Oct 2024 11:44:59 GMT

Good afternoon @cdadelacy.

Welcome to the EE Community 😊

Could you please let us know a bit more about what's happening when you try to access these sites? For example do you see any errors?

Also what bank is it you're trying to access here?

Peter

Re: limited URL access using EE

bristolian — Wed, 02 Oct 2024 12:44:08 GMT

Do you have any specific examples of sites you have issues with?

Re: limited URL access using EE

cdadelacy — Wed, 02 Oct 2024 21:43:28 GMT

see screenshots[image: piratebay 2.png][image: piratebay 1.png]

Re: limited URL access using EE

cdadelacy — Wed, 02 Oct 2024 21:44:28 GMT

I get the following "screenshot"[image: piratebay 2.png][image: piratebay
1.png]

Re: limited URL access using EE

cdadelacy — Wed, 02 Oct 2024 21:47:45 GMT

I get the following and it only happens when i use my EE sim. When i go back to my old network it connects fine

Re: limited URL access using EE

cdadelacy — Wed, 02 Oct 2024 21:48:22 GMT

Re: limited URL access using EE

Lesley_W — Thu, 03 Oct 2024 15:08:05 GMT

Hi @cdadelacy

Thanks for sending those across.

It's worth checking your content lock is turned off if you are having trouble with some sites. You can see more about that on our How Do I Turn On Parental Controls on My Device? | page.

What error are you getting with your online banking?

Lesley

Re: limited URL access using EE

XRaySpeX — Thu, 03 Oct 2024 20:34:46 GMT

No screenshots there but PirateBay has been banned by Court Order, which should be obeyed by all big networks.