topic Re: No mobile data after porting number from BT samsung s9+ in Mobile Data

No mobile data after porting number from BT samsung s9+

QuarterWit — Sun, 15 Sep 2024 13:38:03 GMT

Hi,

I just switched from BT Mobile. The mobile data network worked fine for 24 hours until my old number ported over. Now no data. My phone is a Samsung S9+.

Any ideas gratefully received.

Thanks

Re: No mobile data after porting number from BT samsung s9+

Northerner — Sun, 15 Sep 2024 16:37:57 GMT

Hi @QuarterWit

Try restarting your device.

Then download your settings here: https://setup-ee.wdsglobal.com/index.html

Thanks

Re: No mobile data after porting number from BT samsung s9+

Rach_H — Mon, 16 Sep 2024 10:05:25 GMT

Hi @QuarterWit,

Welcome to the Community!

Are you able to use calls and texts, or are you also having trouble with these?

Rach