topic Re: Hotspot not working while roaming abroad in Mobile Data

Hotspot not working while roaming abroad

Bashirs — Mon, 29 Apr 2024 18:44:09 GMT

I am currently outside the UK, in the EU and I have a my traveling pass on (paying an extra 2.47£) and while I have access to my data on my phone, I am not being able to use my phone as a hotspot to access the internet on my laptop. I tried everything, I think I have enabled everything that needs enabling. Is it that while roaming we can't use the hotspot? Please help! The only reason why I am incurring these charges while abroad is to be able to use my phone for internet for working on the laptop. Thank you.

Re: Hotspot not working while roaming abroad

XRaySpeX — Mon, 29 Apr 2024 19:01:49 GMT

There's no reason for laptop not to tether to phone if phone is working while roaming on mobile network.

Re: Hotspot not working while roaming abroad

Chris_B — Mon, 29 Apr 2024 19:11:17 GMT

@Bashirs As @XRaySpeX says it should work, I’ve done this many times with my devices over the years. Is your laptop seeing the hotspot from your device?

Re: Hotspot not working while roaming abroad

XRaySpeX — Mon, 29 Apr 2024 19:14:12 GMT

As long as lappy is logging into phone's hotspot!

Re: Hotspot not working while roaming abroad

Bashirs — Mon, 29 Apr 2024 19:46:00 GMT

It says it connects but there’s no internet. It gives an exclamation point where the wifi sign is.

Re: Hotspot not working while roaming abroad

Bashirs — Mon, 29 Apr 2024 19:49:19 GMT

I have just restarted my phone and it's now working!

Thanks and sorry for the bother!

Re: Hotspot not working while roaming abroad

westbury1969 — Fri, 21 Jun 2024 12:48:35 GMT

Hello. I’m having this exact same problem. I turned my phone off and on and it didn’t rectify it. Any more solutions? It would be very helpful to connect my laptop and an iPad to my phone. Thanks

Re: Hotspot not working while roaming abroad

Chris_B — Fri, 21 Jun 2024 13:14:59 GMT

@westbury1969 Can you use data on your phone ? Are you in the UK or elsewhere?

Re: Hotspot not working while roaming abroad

westbury1969 — Fri, 21 Jun 2024 18:47:37 GMT

Yes, I can use data. I am in Austria for a week’s holiday from the UK.

Re: Hotspot not working while roaming abroad

James_B — Sat, 22 Jun 2024 07:10:58 GMT

What happens when you connect your laptop to your phone's hotspot, @westbury1969?

James

Re: Hotspot not working while roaming abroad

westbury1969 — Sat, 22 Jun 2024 22:03:04 GMT

Hi - it now appears to be working. I'm not sure why it's suddenly working after six days and the day before I fly home - but it's working again.

Re: Hotspot not working while roaming abroad

AdyBell — Fri, 02 Aug 2024 10:24:08 GMT

I had exactly the same problem, turning my phone off & on made it work.
I have no explanation for why this would make it work.

Re: Hotspot not working while roaming abroad

Ben_sw81 — Mon, 12 Aug 2024 07:45:31 GMT

I can confirm the good old ‘turn it off and on’ trick was the solution for me!

Re: Hotspot not working while roaming abroad

carfax — Wed, 14 Aug 2024 07:41:04 GMT

I have same problem and turning off/on again does not help.

Re: Hotspot not working while roaming abroad

Peter_W — Wed, 14 Aug 2024 07:45:54 GMT

Good morning @carfax, welcome to the EE Community!

Just to check, are you able to get online when using data on the phone normally?

Also where is it you're visiting at the moment?

Peter

Re: Hotspot not working while roaming abroad

Niekute — Thu, 15 Aug 2024 09:15:21 GMT

Had same issue for a week now, even tho used hotspot previously with no issue. After reading comments done off/on and ta-daaaa it’s working

Re: Hotspot not working while roaming abroad

Leanne_T — Thu, 15 Aug 2024 09:34:19 GMT

Hi @Niekute

Thanks for coming to the community and letting us know the replies have helped you get this resolved 🙂

Leanne.

Re: Hotspot not working while roaming abroad

gab1612 — Mon, 02 Sep 2024 11:33:28 GMT

Same issue for many months, actually ever since I went to iPhone 15 pro. Travel a lot with work and always such an issue with the hotspot issue.

I have tried everything, on/off, roaming check, data on.. I have no more ideas.

You can actually see the phone as an available connection and then get the ! Through the WiFi signal when trying to connect. Any other ideas?

Re: Hotspot not working while roaming abroad

bristolian — Mon, 02 Sep 2024 11:40:23 GMT

I've known scenarios where changing to a different local roaming network can affect hotspot behaviour.

Toggling off/on or airplane mode could achieve the same without realising. Some of the posters in this thread found the same.