topic Re: Data allowance in Mobile Data

Data allowance

Shamrock_sean — Thu, 18 Jul 2024 12:33:48 GMT

Hi,

I'm new to EE!! I have unlimited data on a one month sim only plan but something weird shows on my bill which I don't understand. It says stacked data. What is this?? See attached screenshot.

Regards

Seán

Re: Data allowance

Christopher_G — Thu, 18 Jul 2024 15:17:14 GMT

Hi @Shamrock_sean

Welcome to the community.

Stacked usually means that it's ready to kick in when another allowance runs out, but you're on an unlimited plan. Are you paying extra for the 100GB?

Chris

Re: Data allowance

Shamrock_sean — Thu, 18 Jul 2024 15:20:09 GMT

No just unlimited data at £38 a month on a one month contract

Re: Data allowance

Christopher_G — Thu, 18 Jul 2024 15:28:25 GMT

It could be a leftover from a previous plan, @Shamrock_sean. If you're on unlimited, it's nothing to worry about.

Chris

Re: Data allowance

Shamrock_sean — Thu, 18 Jul 2024 15:40:42 GMT

Yeah just seems little odd. Thanks for your help. Finding EE excellent network anyway