topic Re: Change plan in Mobile Data

Change plan

Laurenhobbs19 — Tue, 02 May 2023 12:29:40 GMT

Would like to change plans

Re: Change plan

Chris_B — Tue, 02 May 2023 12:34:04 GMT

@Laurenhobbs19 Are you a contract or PAYG customer? If on contract are you due an upgrade? Do you want to lower your contract price? If you’re not due an upgrade you can not lower your tariff cost until you are due an upgrade. If you want to have more data allowance you can call customer services and request to be changed to a tariff that has more data obviously this will cost more.

Can you please be more specific on what you want and if your a contract or PAYG customer.

Re: Change plan

Dziadek54 — Tue, 16 May 2023 21:45:28 GMT

my contract ends last year and I would like to change the tariff to a lower one

Re: Change plan

Leanne_T — Wed, 17 May 2023 06:40:59 GMT

Morning @Dziadek54

Thanks for coming here.

If you would like to upgrade to a SIM Only plan, you can view all options in your My EE account.

Or, please call us on 150 and the team will be happy to help change the plan.

Leanne.

Re: Change plan

Donna31237 — Wed, 24 May 2023 21:34:32 GMT

Would like to change my plan to cheaper one

Re: Change plan

Katie_B — Thu, 25 May 2023 06:41:14 GMT

Good morning @Donna31237.

Are you currently in contract?

Speak soon,

Katie

Re: Change plan

vohra9223 — Fri, 26 May 2023 14:07:53 GMT

Yes I want to change my plan

Re: Change plan

Leanne_T — Fri, 26 May 2023 14:14:23 GMT

Hi @vohra9223

Thanks for coming here.

Are you wanting to increase the plan's allowance?

Leanne.

Re: Change plan

yasminnur075 — Wed, 31 May 2023 19:22:00 GMT

yes

Re: Change plan

Leanne_T — Thu, 01 Jun 2023 06:02:21 GMT

Hi @yasminnur075

Would you like to change your plan?

If so, is this a pay monthly contract and do you need more data?

Leanne 🙂

Re: Change plan

Anuar — Wed, 05 Jul 2023 09:51:33 GMT

I want to change my plan

Re: Change plan

James_B — Wed, 05 Jul 2023 10:06:18 GMT

Hi @Anuar,

Welcome to the EE Community. 🙂

Are you using a pay as you go or pay monthly plan?

James

Re: Change plan

Marry008 — Tue, 01 Aug 2023 09:14:19 GMT

Hi, I would like to change my plan!

Re: Change plan

Leanne_T — Tue, 01 Aug 2023 09:49:21 GMT

Hi @Marry008

Do you have a pay monthly contract?

Would you like to increase the plan for more call, text or data included?

Leanne.

Re: Change plan

Rafatiparva1366 — Sat, 12 Aug 2023 01:55:17 GMT

Hi. I need a cheaper tariff for my contract. Just minutes matter. The data amount is not important. I need change because before contract I paid £9 but now it is almost trippled. I am not happy

Re: Change plan

Leanne_T — Sat, 12 Aug 2023 06:54:50 GMT

Hi @Rafatiparva1366

Thanks for coming here.

Are you out of contract?

Do you have any extra charges showing on your bill?

Leanne.

Re: Change plan

Nawal_Ali01 — Sat, 26 Aug 2023 17:18:57 GMT

Yes

Re: Change plan

Christopher_G — Sun, 27 Aug 2023 07:09:27 GMT

Hi @Nawal_Ali01

If you speak to our Mobile Care team, they'll be able to run through your plan options with you.

Chris

Re: Change plan

Chasipanta71 — Sun, 27 Aug 2023 08:08:27 GMT

hola estoy pagando por mi plan sin limite 45 libras me gustaria un plan mas economico de 50 GB

Re: Change plan

Khuramrasool — Sun, 27 Aug 2023 08:13:48 GMT

Yes