topic Re: I cant buy data in Mobile Data

I cant buy data

Davidg22 — Wed, 12 Jun 2024 16:06:54 GMT

Hey guys I usually but my addon data via the 150 text and I've just tried to buy unlimited 🙃 as I don't have WiFi in my new house, it sends a message back saying " Sorry, there has been a problem and we cannot add this add on, please try again later" I've been trying for 3 days and the same message I've also tried looking at addons via the app and they won't load I've tried buying it online and it says the same, I even called 150 and tried to buy one of the smaller packs for now and nothing

Any ideas are welcome

Re: I cant buy data

XRaySpeX — Wed, 12 Jun 2024 16:28:03 GMT

Visit http://add-on.ee.co.uk/purchase when not connected to WiFi to see what data add-ons are available.

Re: I cant buy data

Davidg22 — Wed, 12 Jun 2024 16:52:16 GMT

I did this already and it wouldn't buy any (I have £50) on my ee account

Re: I cant buy data

MrB8 — Fri, 14 Jun 2024 20:45:29 GMT

We’ve been having the same problem for a few weeks as we are in the same position too!
We’re now looking into a different supplier as unlimited package don’t seems to be an option anymore 👎 We’ve had to keep topping up for weeks with different packages costing a fortune 💷🔥

Giff Gaff do an unlimited one 👍🏼
Hope that helps! 😉