topic Re: Not adding add ons in Mobile Data

Not adding add ons

Sakshyam — Sat, 01 Jun 2024 23:40:59 GMT

Hi,

I am trying to add ons data from two days but its is not adding on and every times say sorry there has been a problem try later. Can you please help me to solve this problem.

Re: Not adding add ons

Christopher_G — Sun, 02 Jun 2024 07:13:06 GMT

Hi @Sakshyam

Welcome to the community.

What kind of add-on are you looking for? Are you on contract or pay as you go? Have you checked our add-on hub?

Chris

Re: Not adding add ons

Sakshyam — Sun, 02 Jun 2024 09:34:13 GMT

I am looking for unlimited data for 30 days cost £40. In app also its shows error and as i text in 150 there is also an error.

Re: Not adding add ons

Christopher_G — Sun, 02 Jun 2024 10:14:43 GMT

OK, thanks @Sakshyam

If you speak to our team on 150, they'll be able to check what is available and add it for you.

Chris