topic Data in Mobile Data

Data

dianelester — Wed, 01 May 2024 08:48:23 GMT

I have unlimited mobile data but now they say I have run out till 9th may?

Re: Data

Christopher_G — Wed, 01 May 2024 10:50:42 GMT

Welcome to the community.

What exactly did the message say? It's possible that it says you've used 100% of your giftable allowance. One of the rules for data gifting on an unlimited plan, is that you can only gift from the first 100GB of usage. If you don't use data gifting, you don't have to worry about that.

Chris

Re: Data

dianelester — Thu, 02 May 2024 12:03:25 GMT

Hi thank you for replying

my bill says inlimited data

then you have used 105 of 105 resets on 9th may

last month i used 357 of 600

Re: Data

Leanne_T — Thu, 02 May 2024 13:37:34 GMT

Thanks @dianelester

Can you text BALANCE to 150 and let me know the full reply?

Leanne 🙂