topic Re: Checking account issue in Mobile Data

Checking account issue

Sajadtb — Fri, 26 Apr 2024 03:06:47 GMT

I wanted to check my credit since an hour ago but I’m still trying… could you pls tell me how can I see my credit and why you put your advertisement after any update? pls understand that we have phone and if we want to buy a new phone airpod or every other device we will browse it in your store

Re: Checking account issue

Katie_B — Fri, 26 Apr 2024 06:47:33 GMT

Hello @Sajadtb.

Have you been able to text BALANCE to 150?

Speak soon,

Katie

Re: Checking account issue

Sajadtb — Fri, 26 Apr 2024 16:51:39 GMT

Hi Katie

I’ve been doing that but I want to know how can I change the first page of EE application to previous scheme..!!

Re: Checking account issue

Christopher_G — Fri, 26 Apr 2024 17:44:12 GMT

Hi @Sajadtb

I'm sorry, I don't understand what you mean. Are you on a contract or pay as you go? Are you trying to take out a new contract?

Chris

Re: Checking account issue

Sajadtb — Sat, 27 Apr 2024 03:01:46 GMT

Hi Chris
I can’t check the balance in the ee app because its setting has changed. I wanted to get a new internet package but I don’t know where can I find its option.. sry my English is not well enough. Could you please just return me back to “pay as you go”? I don’t want to be on a contract.. thank you in advance..
Khalegh Tayebi

Re: Checking account issue

James_B — Sat, 27 Apr 2024 10:01:33 GMT

Hi @Sajadtb,

When did you move to contract?

What was the length of the contract you chose?

James