topic Re: Loss of 4GB data how to reclaim it in Mobile Data

Loss of 4GB data how to reclaim it

malapawar — Sun, 31 Mar 2024 17:27:50 GMT

I lost 4gb data due to there being no wifi and want to reclaim this loss. How do I go about it?

Re: Loss of 4GB data how to reclaim it

Northerner — Sun, 31 Mar 2024 17:32:55 GMT

Hi @malapawar

Your mobile data has nothing to do with WiFi.

Are you on EE PAYG or pay monthly contract.

Thanks

Re: Loss of 4GB data how to reclaim it

Chris_B — Sun, 31 Mar 2024 19:56:35 GMT

@malapawar You mean you’ve used 4Gb of data and you think EE responsible for you not using Wi-Fi as there wasn’t a Wi-Fi connection you could use so you used your data allowance. Thats what a data allowance is for for you to use. EE isn’t responsible how you use your device.