https://community.ee.co.uk/t5/Mobile-Data/Re-Data-usage/m-p/1368635#M155641 <P>I’m having the same issues with mystery data allowances coming and going.&nbsp;<BR /><BR /></P><P>I was told EE have been upgrading their back office systems and have two running in parallel as they change from one to the other. &nbsp;<BR /><BR /></P><P>I have now asked for a full data subject access request from both systems so I can compare them. &nbsp; &nbsp;It feels like the same issue the post office was covering up when reading the reply from the EE exec complaints team</P> Sat, 16 Mar 2024 08:01:04 GMT keptinthedark 2024-03-16T08:01:04Z https://community.ee.co.uk/t5/Mobile-Data/Re-Data-usage/m-p/1368637#M155638 <P>I’m having the same issues with mystery data allowances coming and going.&nbsp;<BR /><BR /></P><P>I was told EE have been upgrading their back office systems and have two running in parallel as they change from one to the other. &nbsp;<BR /><BR /></P><P>I have now asked for a full data subject access request from both systems so I can compare them. &nbsp; &nbsp;It feels like the same issue the post office was covering up when reading the reply from the EE exec complaints team</P> Sat, 16 Mar 2024 08:03:52 GMT https://community.ee.co.uk/t5/Mobile-Data/Re-Data-usage/m-p/1368637#M155638 keptinthedark 2024-03-16T08:03:52Z https://community.ee.co.uk/t5/Mobile-Data/Re-Data-usage/m-p/1368631#M155639 <P>I’m having the same issues with mystery data allowances coming and going.&nbsp;<BR /><BR /></P><P>I was told EE have been upgrading their back office systems and have two running in parallel as they change from one to the other. &nbsp;<BR /><BR /></P><P>I have now asked for a full data subject access request from both systems so I can compare them. &nbsp; &nbsp;It feels like the same issue the post office was covering up when reading the reply from the EE exec complaints team</P> Sat, 16 Mar 2024 07:50:21 GMT https://community.ee.co.uk/t5/Mobile-Data/Re-Data-usage/m-p/1368631#M155639 keptinthedark 2024-03-16T07:50:21Z https://community.ee.co.uk/t5/Mobile-Data/Re-Data-usage/m-p/1368634#M155640 <P>I’m having the same issues with mystery data allowances coming and going.&nbsp;<BR /><BR /></P><P>I was told EE have been upgrading their back office systems and have two running in parallel as they change from one to the other. &nbsp;<BR /><BR /></P><P>I have now asked for a full data subject access request from both systems so I can compare them. &nbsp; &nbsp;It feels like the same issue the post office was covering up when reading the reply from the EE exec complaints team</P> Sat, 16 Mar 2024 08:00:23 GMT https://community.ee.co.uk/t5/Mobile-Data/Re-Data-usage/m-p/1368634#M155640 keptinthedark 2024-03-16T08:00:23Z https://community.ee.co.uk/t5/Mobile-Data/Re-Data-usage/m-p/1368635#M155641 <P>I’m having the same issues with mystery data allowances coming and going.&nbsp;<BR /><BR /></P><P>I was told EE have been upgrading their back office systems and have two running in parallel as they change from one to the other. &nbsp;<BR /><BR /></P><P>I have now asked for a full data subject access request from both systems so I can compare them. &nbsp; &nbsp;It feels like the same issue the post office was covering up when reading the reply from the EE exec complaints team</P> Sat, 16 Mar 2024 08:01:04 GMT https://community.ee.co.uk/t5/Mobile-Data/Re-Data-usage/m-p/1368635#M155641 keptinthedark 2024-03-16T08:01:04Z