topic Re: Data charges when in Cape Verde in Mobile Data

Data charges when in Cape Verde

Sharon1710 — Sun, 03 Mar 2024 08:31:59 GMT

We are in Cape Verde and my husband and I got a text from EE to see if we wanted a data add on. We both agreed to paying £32.64 for 22mb for 7 days. However within minutes we also received a text that said we had used 80% of our roaming add on. How can this be possible?

Thanks

Re: Data charges when in Cape Verde

Chris_B — Sun, 03 Mar 2024 09:10:20 GMT

@Sharon1710 22mb isn’t much at all. You could use that within minutes. 1Gb of data is 1024mb

Re: Data charges when in Cape Verde

bristolian — Sun, 03 Mar 2024 09:28:12 GMT

@Sharon1710 wrote:

£32.64 for 22mb....we had used 80%

What were you doing with your phone in the intervening time? Were any apps set to auto-update? Were you watching any videos or suchlike?

Re: Data charges when in Cape Verde

Northerner — Sun, 03 Mar 2024 12:53:58 GMT

Hi @Sharon1710

Background services on your smartphone.

You would be better of buying a local SIM at that cost.

Thanks

Re: Data charges when in Cape Verde

Sharon1710 — Sun, 03 Mar 2024 15:38:33 GMT

No, none of the above! Just on the transfer coach to the hotel from the airport. I’ll take up with EE. Thanks
Sent from my iPhone