topic Re: Gift in Mobile Data

Gift

sarahc1811 — Sat, 17 Feb 2024 15:03:51 GMT

I need to gift data to someone but it is saying that it has technical difficulties but I have tried all day.

Re: Gift

XRaySpeX — Sat, 17 Feb 2024 18:40:24 GMT

@sarahc1811 : Are you all under the same MyEE family a/c, not PAYG or a No-Frills contract? You need to be to be able to gift data. See Gift Your Data and Set Controls .

Re: Gift

sarahc1811 — Sun, 18 Feb 2024 01:08:53 GMT

Yes we gift data all the time to each other all the time

Re: Gift

Leanne_T — Sun, 18 Feb 2024 08:30:02 GMT

Hi @sarahc1811

Thanks for coming to the community.

Are you using the EE app or EE account online?

Is the main number you're gifting from in the UK?

Leanne 🙂

Re: Gift

sarahc1811 — Sun, 18 Feb 2024 15:20:08 GMT

I have tried it both ways. We are on holiday in Australia and we did the add on and gifted data but the bill renewed and now we need to gift some more data x

Re: Gift

XRaySpeX — Sun, 18 Feb 2024 15:28:10 GMT

Do you all have the Roam Abroad Pass @ £25 per billing month valid for this billing month?

Re: Gift

sarahc1811 — Sun, 18 Feb 2024 23:13:41 GMT

Yes we have it on the phone that we are trying to gift the data too. We also have it on another phone too

Re: Gift

XRaySpeX — Mon, 19 Feb 2024 01:43:00 GMT

Are you from whom is gifting also in Oz with the Roam Abroad Pass?