topic Re: Data gifting in Mobile Data

Data gifting

Neo8 — Sun, 18 Feb 2024 01:19:26 GMT

Hi,

1. I am trying to gift data to a family member who is on my plan. My EE app is saying they aren’t on my plan when they are.

2. It’s also saying they have unlimited data yet they don’t. Can anyone assist? Thank you

Re: Data gifting

Neo8 — Sun, 18 Feb 2024 01:16:38 GMT

Hi, I am trying to gift data to family who are on my plan. My EE app is telling me they are not on my plan when they are. How do I rectify this. I went to my settings and my contacts are already on.

Re: Data gifting

XRaySpeX — Sun, 18 Feb 2024 03:42:58 GMT

Are they on a No-Frills plan? You can't gift to them.

Re: Data gifting

Leanne_T — Sun, 18 Feb 2024 08:12:47 GMT

Hi @Neo8

Thanks for coming to the community.

Have you gifted data to this number before?

Are you all on the same EE bill?

Speak soon 🙂

Leanne.