topic Re: EE APN Settings: Where to find them in Mobile Data

Re: EE APN Settings: Where to find them

Alondonboy — Sat, 17 Feb 2024 20:33:30 GMT

I'm not particularly clued up on network connections but think what I'm trying to do should be pretty simple. I have an EE mini hub and am trying to use the chip from it in another minihub I've purchased. In the APN Configuration settings I've put the following:

Name - EE internet

APN - everywhere

User - eesecure

Password - secure

Auth - None (options - None/PAP-CHAP-CHAP/PAP)

Not getting any internet connection. Is something there wrong or is there any other information I need to input?

TIA

Re: Re: EE APN Settings: Where to find them

XRaySpeX — Sat, 17 Feb 2024 20:35:38 GMT

@Alondonboy : Try Auth = PAP.

Re: Re: EE APN Settings: Where to find them

Alondonboy — Sat, 17 Feb 2024 20:41:18 GMT

No change. Still not connecting.

Re: Re: EE APN Settings: Where to find them

XRaySpeX — Sat, 17 Feb 2024 21:18:49 GMT

@Alondonboy : Try the obvious combined setting.

Re: Re: EE APN Settings: Where to find them

Alondonboy — Sat, 17 Feb 2024 21:34:14 GMT

Tried each option with a reset after and none are connecting to internet.

Re: Re: EE APN Settings: Where to find them

XRaySpeX — Sat, 17 Feb 2024 22:03:08 GMT

@Alondonboy : What SIM do have in it?

Re: Re: EE APN Settings: Where to find them

Alondonboy — Sat, 17 Feb 2024 22:05:44 GMT

EE Sim from EE minihub so I know it works

Re: Re: EE APN Settings: Where to find them

XRaySpeX — Sat, 17 Feb 2024 22:13:06 GMT

Contract or PAYG?

Re: Re: EE APN Settings: Where to find them

Alondonboy — Sat, 17 Feb 2024 22:31:51 GMT

Neither really. It's prepaid for I believe 3 months to use whilst my main broadband is set up and running. It comes in an EE minihub and works sometimes but I have a poor signal where I am I have just purchased another make minihub to see if it picks up a better signal and also considering taking up a contract after for a data sim to use in it. The difficulty is connecting the working EE sim in the new hub to the internet. Phone connects to new minihub with sim in but something is wrong in the settings, stopping it connecting to the internet.

Re: Re: EE APN Settings: Where to find them

Leanne_T — Sun, 18 Feb 2024 07:41:35 GMT

Hi @Alondonboy

Can you connect to the internet with the SIM card in any other device?

Doe a different SIM card connect to the internet in the new router?

Thanks 🙂

Leanne.

Re: Re: EE APN Settings: Where to find them

Alondonboy — Sun, 18 Feb 2024 15:00:59 GMT

Yes. As I've stated it works fine in the EE minihub but I'm trying to get it to work in the one I've purchased before I have to return it because:

1. To see if I can get a better signal.

2. Know my hub is prepared so once returned I can buy an EE data sim.

I don't want to be going through all this at a time I need to be using it when I could be preparing now with the one I have.

Thanks

Re: Re: EE APN Settings: Where to find them

Leanne_T — Sun, 18 Feb 2024 15:08:01 GMT

Thanks @Alondonboy

These are the correct settings, does any other SIM card work in the new router?

Leanne.

Re: Re: EE APN Settings: Where to find them

Alondonboy — Sun, 18 Feb 2024 15:21:53 GMT

I don't have any other to try. My phone sim is O2 and apparently they don't work in a minihub. The whole purpose of trying to use the EE one is that I know it works and would probably take up a contract with EE after so settings should be good to go.

Not being clued up on this doesn't help as not sure if these are the only settings I need to enter.

Re: Re: EE APN Settings: Where to find them

Leanne_T — Sun, 18 Feb 2024 15:48:24 GMT

Where did you purchase the new router? @Alondonboy

Is the router unlocked?

Leanne.

Re: Re: EE APN Settings: Where to find them

Alondonboy — Sun, 18 Feb 2024 16:02:26 GMT

Online. It's unlocked and supposed to work with almost all networks. I think it's more me doing something wrong as have no idea about setting it up

Re: Re: EE APN Settings: Where to find them

XRaySpeX — Sun, 18 Feb 2024 16:19:05 GMT

You shouldn't really need to set anything up. The APN would get auto set from the initial connection with the EE network.

Re: Re: EE APN Settings: Where to find them

Alondonboy — Sun, 18 Feb 2024 16:36:16 GMT

Something's not right then

Re: Re: EE APN Settings: Where to find them

Leanne_T — Mon, 19 Feb 2024 07:05:41 GMT

Morning @Alondonboy

I would suggest contacting the seller of the router if no connection i showing and the SIM is working in another device.

Thanks 🙂

Leanne.