topic Re: 5G in Mobile Data

5G

Jay_Konan18 — Tue, 06 Feb 2024 17:37:48 GMT

Hello members. I jus wanted to share something that I’ve experienced over the past couple months and I am not sure if I am the only one experiencing this I swapped to an E-Sim id say November-December however upon doing that I noticed that my data would not work properly especially on 5G connectivity both indoors and outdoors 4G connectivity would be more reliable In my opinion as I was not experiencing much issues . Until last week Friday I was using my IPhone Crashed and went from working normal to completely shutting off on its own and I could not believed what just happened. Feel free to respond.

Re: 5G

Christopher_G — Wed, 07 Feb 2024 08:14:51 GMT

Hi @Jay_Konan18

Welcome to the community. We'll do our best to help.

Is your iPhone on the latest software version?

Chris

Re: 5G

Jay_Konan18 — Tue, 13 Feb 2024 09:05:10 GMT

Yes it is
Sent from my iPhone

Re: 5G

Jay_Konan18 — Tue, 13 Feb 2024 09:05:48 GMT

hello Christopher I apologise for the late response however I am on the latest version of IOS

Re: 5G

James_B — Tue, 13 Feb 2024 11:02:52 GMT

Is your phone still restarting without warning, @Jay_Konan18?

What sort of problems are you seeing with your mobile data connection?
James

Re: 5G

Jay_Konan18 — Thu, 15 Feb 2024 02:38:35 GMT

Hello James I stopped using the 5G and used 4G instead cuz I wasn’t sure if it was E-sim or IOS related but so far I have not had any issues on 4G on ESim

Re: 5G

Katie_B — Thu, 15 Feb 2024 07:54:25 GMT

That's strange, thanks for letting us know @Jay_Konan18.

If you could keep us posted on how you get on that would be great.

Katie

Re: 5G

Jay_Konan18 — Fri, 16 Feb 2024 01:24:16 GMT

Okay I will do thank you