topic How do I check the data on a pre-paid sim which is in a camera in Mobile Data

How do I check the data on a pre-paid sim which is in a camera

Jaine138 — Sun, 28 Jan 2024 20:42:25 GMT

Hello is there a way to check the data in a sim which is in a camera - it is a pre-paid 120gb sim for 12 months and I didn't have to register to get it to work - when I try and link it in the app it tells me to give the pin sent to the phone which I dont have - do I have to take it out of the camera and put into a phone get the pin and set it up that way or is there another option thanks in advance

Re: How do I check the data on a pre-paid sim which is in a camera

XRaySpeX — Sun, 28 Jan 2024 20:50:53 GMT

Looks like it's the only way to register it. While it's in the phone, visit http://add-on.ee.co.uk/status when not connected to WiFi to see your data & credit status.

Re: How do I check the data on a pre-paid sim which is in a camera

Kate-Bluebear — Wed, 04 Sep 2024 15:00:23 GMT

Hi - did you ever get to the bottom of this? I’ve just bought one for my cameras too

Re: How do I check the data on a pre-paid sim which is in a camera

Alex_H — Wed, 04 Sep 2024 17:20:02 GMT

Hi @Kate-Bluebear,

Welcome to the EE Community 🙂

If you are able to take the SIM out and pop it in a phone to confirm the PIN you should be able to link it up to your EEID so that you can login to the app or website to track your allowances.

If you are unable to do this you can give one of our guides a call on 150 from an EE mobile or 07953 966 150 from any phone and they can help link the SIM to your online account so you can track the data moving forward.

Alex

Re: How do I check the data on a pre-paid sim which is in a camera

Jaine138 — Thu, 05 Sep 2024 12:04:47 GMT

Hello – I rang them and they were able to tell me thanks