topic Re: Data Gifting in Mobile Data

Data Gifting

DeeDeed — Fri, 12 Jan 2024 10:40:18 GMT

I have been trying to gift data to my granddaughter for a few days now but keep getting a message "sorry we can't show this devices data right now. Please try again later"

I have not had a problem in previous months/years. Is this a common technical issue?

Re: Data Gifting

Leanne_T — Fri, 12 Jan 2024 12:48:55 GMT

Hi @DeeDeed

Thanks for coming here.

Have you changed the plan since the last time you gifted data to this number?

Leanne 🙂

Re: Data Gifting

DeeDeed — Fri, 12 Jan 2024 16:19:42 GMT

I changed my plan in November but it includes Gifting which I was able to do in December.

Re: Data Gifting

Katie_B — Fri, 12 Jan 2024 16:57:59 GMT

Thanks for confirming @DeeDeed.

What plan are you currently on?

Katie