topic Re: Mobile Data not working in Mobile Data

Mobile Data not working

splash60 — Wed, 10 Jan 2024 12:04:18 GMT

Been with ee 2 weeks mostly use wifi but the last 2 days noticed I get nothing on mobile network. I have a samsung s8 which is 4g but the network is 5g

Re: Mobile Data not working

XRaySpeX — Wed, 10 Jan 2024 13:53:23 GMT

The network is any 'G' that it likes to be to suit your device. So that's not the reason it doesn't work.

Re: Mobile Data not working

Christopher_G — Wed, 10 Jan 2024 13:58:17 GMT

Hi @splash60

Welcome to the community.

Could you pop your postcode into our coverage checker and hit 'check status' please? It'll let you know if we're aware of any problems in your area.

Chris

Re: Mobile Data not working

bristolian — Wed, 10 Jan 2024 17:48:22 GMT

Assuming you've already toggled flight mode, is this issue evident in multiple areas that are a few miles apart?