topic Gifting Data in Mobile Data

Gifting Data

Pinkpinksuzie77 — Mon, 01 Jan 2024 07:16:20 GMT

I used to be able to gift data to my daughter, but her number no longer comes up as an option. I'm still the owner of the number so I can still manage the account just not gift to it? Any ideas why this might be?

Re: Gifting Data

Chris_B — Mon, 01 Jan 2024 08:10:38 GMT

@Pinkpinksuzie77 Has this contract for this number been upgraded since you last gifted data to it ? If it has is that tariff a no frills tariff? If it is you can not gift data too/from a no fills tariff

Re: Gifting Data

XRaySpeX — Mon, 01 Jan 2024 14:14:25 GMT

Where are you? When you are in a country where you cannot use your UK allowances, when your allowances refresh on your billing date you may no longer gift data until you return to the UK.

Re: Gifting Data

Pinkpinksuzie77 — Tue, 02 Jan 2024 23:18:36 GMT

Hi Chris, yeah it turns out this was the problem. Thanks.