topic Re: EE mobile broadband sim not working in Mobile Data

Re: EE mobile broadband sim not working

Amanda152 — Sat, 23 Dec 2023 20:23:08 GMT

I have the same issue but I bought a subscription and topped up so I can get add ons should I need it. Data showing as 20.5gb to use but nothing will connect to the wifi.

Re: Re: EE mobile broadband sim not working

Katie_B — Sun, 24 Dec 2023 07:10:19 GMT

Hello @Amanda152.

Welcome to the EE Community.

Is this SIM a new pay as you go SIM?

Katie

Re: Re: EE mobile broadband sim not working

XRaySpeX — Sun, 24 Dec 2023 17:32:29 GMT

@Amanda152 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

Re: Re: EE mobile broadband sim not working

Amanda152 — Tue, 26 Dec 2023 17:55:08 GMT

Hi no it’s 1 I’ve had about 9 months now.
Kind Regards

Amanda ********

[Mod edit: Please do not share personal details such as your full name, as your posts are visible to the public. Thanks!]

Re: Re: EE mobile broadband sim not working

Leanne_T — Wed, 27 Dec 2023 08:13:11 GMT

Hi @Amanda152

When was the last time the SIM was used for data?

Have you restarted the device?

Leanne 🙂