topic Re: I have credit on my account so why cannot I use any data in Mobile Data

I have credit on my account so why cannot I use any data

SJM13 — Thu, 09 Nov 2023 16:42:34 GMT

I have credit on my account so why cannot I use any data?

Re: I have credit on my account so why cannot I use any data

Christopher_G — Thu, 09 Nov 2023 18:31:51 GMT

Hi @SJM13

Welcome to the community.

Are you in the UK? Do you have an active data package?
Chris

Re: I have credit on my account so why cannot I use any data

Chris_B — Thu, 09 Nov 2023 20:42:29 GMT

@SJM13 Credit on your account doesn’t go towards data usage. You can only use credit on your account towards calls and texts to have data you need to buy a data add-on. You can use your credit for this.

Re: I have credit on my account so why cannot I use any data

XRaySpeX — Thu, 09 Nov 2023 21:51:14 GMT

What does texting AL to 150 from your no. fully report verbatim (it is free)?