topic Re: Unlimited data in Mobile Data

Unlimited data

Colg27 — Tue, 31 Oct 2023 17:07:28 GMT

Hi,

just ordered fibre 2 broadband and received my unlimited mobile data to my account. My wife has an ee account too I believe she is entitled to the unlimited data too. Is this correct or have I been given misleading information?

Re: Unlimited data

Leanne_T — Wed, 01 Nov 2023 07:48:47 GMT

Morning @Colg27

Thanks for coming to the community.

The legal bit on the EE Shop online advises 'Existing EE mobile customers will also be boosted to unlimited data on all pay monthly SIM plans on your account charged at over £10 a month'

Is your wife's number on the same EE account?

Leanne.

Re: Unlimited data

Colg27 — Wed, 01 Nov 2023 08:23:42 GMT

No she has her own account Having read what you have linked with the legal bit I think there’s been misinterpretation with me believing it was any EE user in the household and not just my account. Thanks for the info.

Re: Unlimited data

Leanne_T — Wed, 01 Nov 2023 08:25:07 GMT

No problem @Colg27

Have a lovely day 🙂

Leanne.