https://community.ee.co.uk/t5/Mobile-Data/My-data-allowance-isn-t-showing-on-my-phone/m-p/1319580#M153930 <P>I have my allowance of 150GB data showing in my account online and in the app but my phone is only showing that I have 3GB (and that I have exceeded that!) and the data renewal dates don't match. How do I sort this?</P> Thu, 26 Oct 2023 12:18:58 GMT AlexD78 2023-10-26T12:18:58Z https://community.ee.co.uk/t5/Mobile-Data/My-data-allowance-isn-t-showing-on-my-phone/m-p/1319580#M153930 <P>I have my allowance of 150GB data showing in my account online and in the app but my phone is only showing that I have 3GB (and that I have exceeded that!) and the data renewal dates don't match. How do I sort this?</P> Thu, 26 Oct 2023 12:18:58 GMT https://community.ee.co.uk/t5/Mobile-Data/My-data-allowance-isn-t-showing-on-my-phone/m-p/1319580#M153930 AlexD78 2023-10-26T12:18:58Z https://community.ee.co.uk/t5/Mobile-Data/My-data-allowance-isn-t-showing-on-my-phone/m-p/1319585#M153932 <P>Cuz you haven't synchronised t<SPAN>he data renewal date on your phone with your EE billing date. Just alter it to match.</SPAN></P> Thu, 26 Oct 2023 12:27:41 GMT https://community.ee.co.uk/t5/Mobile-Data/My-data-allowance-isn-t-showing-on-my-phone/m-p/1319585#M153932 XRaySpeX 2023-10-26T12:27:41Z https://community.ee.co.uk/t5/Mobile-Data/My-data-allowance-isn-t-showing-on-my-phone/m-p/1319586#M153933 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4116987">@AlexD78</a>&nbsp;EE don’t update your device data usage stats. &nbsp;Thats a user setting.&nbsp;</P> Thu, 26 Oct 2023 12:30:09 GMT https://community.ee.co.uk/t5/Mobile-Data/My-data-allowance-isn-t-showing-on-my-phone/m-p/1319586#M153933 Chris_B 2023-10-26T12:30:09Z