Not being called back from 150 enquiry

Brendonee — Mon, 16 Oct 2023 11:19:23 GMT

Hi there, I need to make sure I have data available on arrival in Cyprus tomorrow. Enquiry via calling 150 said I would be called back within 15 minutes by an operative, but nothing has happened well over an hour later. Tried to do a live chat on the website, but appears that option is no longer available to PAYG customers. Tried visiting a EE shop last week and they said they can't help either as they only deal with Contracts not PAYG.

Is there any other way to speak to a person?

Thanks

Re: Not being called back from 150 enquiry

Christopher_G — Mon, 16 Oct 2023 13:41:05 GMT

Hi @Brendonee

Welcome to the community.

As long as you have made a call or sent a text message from the SIM card whilst in the UK, your SIM will work abroad. Are you looking to use all of your allowances, or just buy a data add-on? You can find everything you need to know on our Roaming tool.
Chris

topic Not being called back from 150 enquiry in Mobile Data

Not being called back from 150 enquiry

Re: Not being called back from 150 enquiry