https://community.ee.co.uk/t5/Mobile-Data/No-Wi-Fi-roaming-in-London/m-p/1300990#M153414 <P>Thanks! You're right. Hope that makes the difference. I'll try it today!&nbsp; I really appreciate this, Chris. It was very exasperating. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 22 Sep 2023 11:07:55 GMT LondonGuest 2023-09-22T11:07:55Z https://community.ee.co.uk/t5/Mobile-Data/No-Wi-Fi-roaming-in-London/m-p/1300953#M153411 <P>Yesterday I offered to take an American friend on a walk around London via WhatsApp video. It totally failed.&nbsp;</P><P>No Wi-Fi was the message. But I could call her. So audio was working. Why didn't video work? It is a brand new physical UK SIM card from EE. Very disappointed.</P> Fri, 22 Sep 2023 10:24:28 GMT https://community.ee.co.uk/t5/Mobile-Data/No-Wi-Fi-roaming-in-London/m-p/1300953#M153411 LondonGuest 2023-09-22T10:24:28Z https://community.ee.co.uk/t5/Mobile-Data/No-Wi-Fi-roaming-in-London/m-p/1300979#M153413 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3693396">@LondonGuest</a>&nbsp; In the settings of WhatsApp, have you got it all allowed to use Wi-Fi and cellular ? &nbsp; &nbsp;From your description, you’ve got it set to use only Wi-Fi that’s why you got a “ no Wi-Fi message”. It’s an app setting not a network issue&nbsp;</P> Fri, 22 Sep 2023 10:54:44 GMT https://community.ee.co.uk/t5/Mobile-Data/No-Wi-Fi-roaming-in-London/m-p/1300979#M153413 Chris_B 2023-09-22T10:54:44Z https://community.ee.co.uk/t5/Mobile-Data/No-Wi-Fi-roaming-in-London/m-p/1300990#M153414 <P>Thanks! You're right. Hope that makes the difference. I'll try it today!&nbsp; I really appreciate this, Chris. It was very exasperating. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 22 Sep 2023 11:07:55 GMT https://community.ee.co.uk/t5/Mobile-Data/No-Wi-Fi-roaming-in-London/m-p/1300990#M153414 LondonGuest 2023-09-22T11:07:55Z