topic Re: Mobile data not working in Mobile Data

Mobile data not working

Bertie16 — Fri, 18 Aug 2023 19:34:17 GMT

My data hasn’t been working for a while now. I am from the UK and use a IPhone 11. My data seems to work with search engines such as safari but is slow. However with nearly all other apps like social media it doesn’t work at all. I have tried lots of thing to fix it but nothings working. Can anyone help me?

Re: Mobile data not working

Northerner — Fri, 18 Aug 2023 20:47:33 GMT

Hi @Bertie16

Have you trued removing the content lock via your EE app if you're pay monthly contract.

https://ee.co.uk/bills-payments/mobile/anonymous-content-lock

Thanks

Re: Mobile data not working

Bertie16 — Sat, 19 Aug 2023 16:19:28 GMT

That’s seems to of fixed it. Thanks a lot.

Re: Mobile data not working

benjaminmasson — Sun, 17 Sep 2023 23:17:32 GMT

Hi there

i’m having the exact same issues and it’s ridiculous

Re: Mobile data not working

Leanne_T — Mon, 18 Sep 2023 06:51:51 GMT

Hi @benjaminmasson

Have you tried removing the content lock on your My EE account?

Is this happening for all sites and apps?

Leanne 🙂