topic Re: Internet in Mobile Data

Internet

Jayshallcross8 — Fri, 15 Sep 2023 21:31:35 GMT

Internet keeps saying offline even though I have data

elmovani — Fri, 15 Sep 2023 21:37:56 GMT

I have the same problem!

James_B — Sat, 16 Sep 2023 08:53:11 GMT

Are you seeing the same issue this morning?

James

elmovani — Sat, 16 Sep 2023 08:58:55 GMT

No, today everything is fine!

James_B — Sat, 16 Sep 2023 09:07:40 GMT

That's great @elmovani

Thanks for letting us know. 🙂

James

elmovani — Sat, 16 Sep 2023 11:51:46 GMT

I am now in France and the problem has reappeared. No internet access again!

James_B — Sat, 16 Sep 2023 11:53:32 GMT

Have you purchased a roaming add-on?

James

elmovani — Sat, 16 Sep 2023 11:57:00 GMT

Yes, I have paid roaming until September 19. And last night I was in Ashford and had the same problem again!

James_B — Sat, 16 Sep 2023 11:59:29 GMT

Which roaming add-on did you purchase @elmovani?

James

elmovani — Sat, 16 Sep 2023 12:02:48 GMT

Roaming for 7 days, 10 pounds.

James_B — Sat, 16 Sep 2023 12:03:51 GMT

Can you make calls and send texts @elmovani?

James

elmovani — Sat, 16 Sep 2023 12:12:07 GMT

Yes, I can make calls. Even now I'm talking!

James_B — Sat, 16 Sep 2023 12:15:24 GMT

Have you been able to test your phone in more than one location to rule out a local network issue @elmovani?

James