topic Re: Data in Mobile Data

Data

kilcannon-Star — Mon, 28 Aug 2023 06:42:41 GMT

Mobile data not working now for over 5 days . Tried different locations still nothing . I have plenty of data . Tried turning phone off and on and removing SIM card . Nothing . Thanks in advance for any help

Re: Data

Leanne_T — Mon, 28 Aug 2023 16:42:16 GMT

Hi @kilcannon-Star

Thanks for coming here.

Are you able to try the SIM card in another phone to see if data works?

Leanne 🙂

Re: Data

kilcannon-Star — Mon, 28 Aug 2023 20:34:41 GMT

Hi Leanne , I got through to tech support today they sorted it out straight away . My old 3g data plan was still active even though I changed to a new 5g sim end of last year and when they’ve shut down 3g it’s messed with my data . One flick at tech guys end all sorted . Happy bunny .

Re: Data

Katie_B — Tue, 29 Aug 2023 08:22:09 GMT

Thanks for coming back here and letting us know @kilcannon-Star.

Katie