topic Re: Using data in Mobile Data

Using data

TxLilly — Thu, 24 Aug 2023 14:11:21 GMT

I can't send or receive texts or messages unless I'm connected to my WiFi. All data options are on but phone refuses to use data

Katie_B — Thu, 24 Aug 2023 15:21:23 GMT

Are you currently abroad?

What happens if you try to make a call?

Does your phone show as connected to a network?

Katie

TxLilly — Thu, 24 Aug 2023 15:49:55 GMT

Hi Katie

Thankyou for your response. I have now spoken to an advisor who was extremely helpful and the problem is solved

Lily x

Katie_B — Thu, 24 Aug 2023 16:10:28 GMT

That's great to hear @TxLilly.

Thank you so much for coming back and letting us know.

Katie